Ejecutivo Telefónico de Cobranza Desarrollo Interno y Bienestar
Core
Contact customers with overdue payments to negotiate payment plans and regularize their accounts through empathetic and professional communication.
Role type
Junior debt collection agent
Builds
Payment recovery for assigned customer accounts
Domain
Fintech / Banking / Credit
Deliverable
client delivery
Required skills
Empathy, professional communication, negotiation, record keeping, basic computer skills
Preferred skills
Experience in call centers, experience in debt collection, fintech, banking, credit, or credit cards
Responsibilities
Contact customers with overdue payments, negotiate payment agreements and alternatives, remind customers about payments, follow up on assigned accounts
Seniority
Junior, entry-level
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