Especialista en Experiencia del Usuario Financiero Sueldo 15,000 Banca Digital
Core
Provide customer support and guidance on financial accounts, investment funds, and retirement savings processes.
Role type
Customer support specialist (financial services)
Builds
Customer service interactions for a digital banking platform
Domain
Financial services / Banking
Deliverable
client delivery
Required skills
Customer service, account balance inquiry, transaction validation, data updates, retirement fund consultation, partial withdrawal authorization
Preferred skills
Excellent verbal communication, clear diction, reading comprehension
Responsibilities
Answer customer inquiries about account balances and transactions, provide advice on authorized partial withdrawals, resolve customer doubts, follow up on requests, validate and update customer data, provide integral support during customer processes
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