Tu Carrera en Banca Digital Comienza Aquí Atención a Clientes
Core
Provide customer support and guidance for a digital banking application via phone calls.
Role type
entry-level customer support agent
Builds
digital banking application user support
Domain
financial services / digital banking
Deliverable
client delivery
Required skills
basic computer skills, verbal communication, service attitude, ability to follow processes
Preferred skills
willingness to learn, Spanish fluency
Responsibilities
Answer user calls for a banking app, guide users on platform usage, provide basic technical support, register requests in the system, follow up on incidents, comply with established processes
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