Ejecutivo de Atención a Clientes Banca Digital
Core
Provide customer support and guidance for a digital banking application via phone calls.
Role type
Entry-level customer support agent
Builds
Digital banking platform user support
Domain
Financial services / Digital banking
Deliverable
client delivery
Required skills
Basic computer skills, verbal communication, service attitude, ability to learn
Responsibilities
Answer user calls, provide platform usage guidance, offer basic technical support, register requests in the system, follow up on incidents, comply with established processes
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