Assistente de E-commerce
Core
Support daily commercial and administrative operations for a women's and children's clothing e-commerce business across major marketplaces.
Role type
E-commerce operations assistant
Builds
Order fulfillment, customer support, and administrative workflows for online sales
Domain
Retail / E-commerce
Deliverable
product features
Required skills
Marketplace operations, order management, customer service via chat/social media, fiscal invoice issuance, CRM tool usage (Bling), content calendar support
Preferred skills
TikTok platform familiarity, Tray platform familiarity
Technologies
Bling, Mercado Livre, Shopee, TikTok, Tray
Responsibilities
Track and organize marketplace orders, print shipping labels, support fiscal invoice issuance, monitor order status/cancellations/returns/reputation, handle customer inquiries via chat/WhatsApp/social media, support weekly social media content scheduling, assist in expanding to new digital channels
Seniority
Junior, hands-on IC