Klantenservice medewerker
Core
Contacting patients and families to manage the collection, exchange, and return of home medical feeding pumps.
Role type
Customer service representative (medical equipment)
Builds
Operational continuity of medical feeding pump inventory
Domain
Healthcare / Medical equipment logistics
Deliverable
client delivery
Required skills
telephone communication, appointment scheduling, administrative data entry, system registration, empathy
Preferred skills
computer proficiency, independent work style
Responsibilities
Call patients to schedule pump exchanges, contact families to arrange pump returns after a patient's death, process customer contacts and appointments administratively, register interactions in systems
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