Projectleider Doorontwikkeling Schulddienstverlening
Core
Leading the development and optimization of debt service processes for municipalities to improve citizen services.
Role type
Senior project manager (public sector transformation)
Builds
Process optimization frameworks, implementation plans, and service catalogs for municipal debt services
Domain
Public administration / Municipal services
Required skills
Project management, process analysis, stakeholder management, strategic planning, change management, policy development
Preferred skills
Experience in debt service, quality improvement initiatives, 5+ years in relevant field
Technologies
None stated
Responsibilities
Analyze existing processes and identify risks/improvements, develop integral implementation plans, advise on data delivery and process design, guide project execution, develop policy plans and service catalogs, define quality frameworks with KPIs
Seniority
Senior, hands-on IC