Assistant Branch Manager
Core
Direct all operational aspects including sales, distribution, underwriting, collections, operations, customer service, human resources and administration for a branch.
Role type
Assistant Branch Manager
Builds
Branch operations and sales performance
Domain
Financial services / Banking
Required skills
Sales management, Distribution management, Underwriting, Collections, Operations management, Customer service, Human resources management, Administration, Market analysis, Forecasting, Financial planning, Business planning, Team leadership, Training and coaching, Networking, Regulatory compliance
Preferred skills
Competitive intelligence, Market penetration analysis
Responsibilities
Direct all operational aspects including sales, distribution, underwriting, collections, operations, customer service, human resources and administration. Assess local market conditions and identify current and prospective sales opportunities. Develop forecasts, financial objectives and business plans. Meet goals and metrics. Bring out the best of branch's personnel by providing training, coaching, development and motivation. Share knowledge with other branches and headquarters on effective practices, competitive intelligence, business opportunities and needs. Address customer and employee satisfaction issues promptly. Adhere to high ethical standards, and comply with all regulations/applicable laws. Network to improve the presence and reputation of the branch and company. Stay abreast of competing markets and provide reports on market movement and penetration.