Existing Business Representative
Core
Deliver timely, accurate support across multiple channels to strengthen customer trust and loyalty while identifying needs for tailored solutions.
Role type
Customer service representative
Builds
Customer relationships and retention
Domain
Financial services
Deliverable
client delivery
Required skills
Customer service experience, communication, problem-solving, attention to detail, collaboration, process documentation
Responsibilities
Resolve customer enquiries efficiently, identify customer needs, meet service standards, support continuous improvement, build stakeholder relationships
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