Técnico/a Administrativo/a de Pólizas | Contrato de Relevo
Core
Administrative management of insurance policies, supporting commercial networks and internal teams to ensure efficient policy issuance and client service.
Role type
Administrative Policy Specialist
Builds
Insurance policy administration and client support processes
Domain
Insurance
Required skills
Policy administration, customer orientation, Microsoft Office (Excel, Word), organizational skills, attention to detail, adaptability
Preferred skills
AS400, Siebel, intermediate English
Responsibilities
Manage policy issuance and administration including contributions, supplements, modifications, and increases; Support the Commercial Assistance Center (CAR) by resolving policy-related inquiries and incidents; Manage inboxes and requests to ensure appropriate response times; Collaborate with different company areas to ensure process functionality; Ensure accuracy and quality of information in systems and documentation.
Seniority
Mid-level, hands-on IC