Jefe de Logística - E- Commerce
Core
Manage and control physical inventory for the e-commerce channel, ensuring accurate order processing, picking, packing, shipping, and returns handling to maintain high inventory accuracy and customer service levels.
Role type
Senior logistics manager (e-commerce fulfillment)
Builds
E-commerce order fulfillment and reverse logistics operations
Domain
Fashion retail + e-commerce logistics
Required skills
Inventory control, order processing, warehouse layout optimization, vendor coordination, returns management, team leadership
Preferred skills
Experience in fashion or e-commerce retail, prior team coordination
Technologies
WMS, ERP systems
Responsibilities
Maintain physical inventory accuracy against system records, supervise the full order flow from release to carrier handoff, coordinate daily operations with shipping carriers and logistics providers, manage customer return processes, ensure warehouse organization and safety, define warehouse locations and layout to optimize picking efficiency
Seniority
Mid-level, hands-on manager