Field Service Engineer
Core
Delivering technical support, maintenance, troubleshooting, repairs, and installations of medical imaging equipment (Cath Lab, Xray, C-arm) at customer sites.
Role type
Field Service Engineer
Builds
Ensures operational reliability of medical imaging products in clinical environments
Domain
Healthcare technology / Medical Imaging
Deliverable
physical/clinical work
Required skills
Troubleshooting, Product Repair & Maintenance, Product Installation, Diagnostic Tools, Regulatory Compliance, Technical Documentation, Customer Escalation Management, Field Service Operations
Preferred skills
Root Cause Analysis, Data Analysis & Interpretation, KPI Monitoring, Sales Opportunity Identification
Technologies
Cath Lab, Xray, C-arm, IT, Network
Responsibilities
Perform troubleshooting, repair, and installation of medical imaging products; Document service activities and diagnostics; Address customer escalations and feedback; Identify sales opportunities during service visits; Prepare for and execute field service visits for first-visit resolution.
Seniority
Mid-level (4-8 years experience)
