Full-Time Administrative Assistant
Core
Facilitate communication between participants, families, and external agencies; manage intake, data entry, and office operations for a medical/social service program.
Role type
Administrative Assistant (Healthcare/Service Program)
Builds
Participant files, office reports, program data, and service delivery workflows
Domain
Healthcare / Social Services / Government Contracting
Required skills
Data entry, recordkeeping, eligibility screening, report preparation, phone triage, file management, inventory monitoring, appointment scheduling, HIPAA compliance, office equipment operation, keyboarding (40-60 WPM), physical lifting (50 lbs)
Preferred skills
Secretarial/administrative experience, healthcare field experience, associate degree, business training
Technologies
IBM compatible computers, MS Word, WordPerfect, Excel
Responsibilities
Greet participants and provide eligibility information; measure participants (height/weight); screen for eligibility per policy; collect demographic/financial data; enter data into automated systems; issue termination notices; monitor draft inventory; manage participant flow; answer calls and schedule appointments; maintain participant files; prepare daily statistics and reports; backup computer systems; conduct outreach for missed appointments; assess service needs via surveys; assist Certified Professional Authority; attend meetings and training; maintain office cleanliness and safety; adhere to HIPAA standards.
Seniority
Entry-level to Mid-level, hands-on IC