Aux. de Atendimento de Hospitalidade HMD
Core
Frontline hospitality and patient support role managing reception, access control, and client orientation within a hospital setting.
Role type
Hospitality Assistant (Hospital)
Builds
Patient orientation and access management processes
Domain
Healthcare / Hospitality
Deliverable
physical/clinical work
Required skills
Access control, client orientation, visual identification, feedback collection, luggage assistance, wheelchair assistance, security monitoring
Responsibilities
Manage reception processes for identification and entry/exit control; Provide orientation and guidance to clients within hospital premises; Assist with visual identification and security of patients via ID badges; Collect client feedback through visits and bed surveys; Transport luggage and wheelchairs to desired locations; Monitor client belongings and register information in ledgers and systems.