Customer Service
Core
Customer-facing role combining order management, customer support, and truck deliveries for civil, water, and wastewater industries.
Role type
Field operations specialist (customer service & delivery)
Builds
Customer orders and product deliveries for civil and water infrastructure clients
Domain
Civil engineering, water management, wastewater, drainage
Deliverable
product features
Required skills
Customer service, order management, truck driving (HIAB/crane), vehicle maintenance, administrative processing, health & safety compliance, physical loading/unloading
Preferred skills
NZ Class 4 licence, HIAB/crane experience, product knowledge in water infrastructure
Responsibilities
Handling customer inquiries, quotes, and orders; delivering products safely in a HIAB truck; loading and securing truck cargo; maintaining driver paperwork and logs; performing yard work and stock control; processing invoices and receipts; leading health & safety on road and site