Branch Manager Healthcare
Core
Oversee service delivery, client relationships, and portfolio performance for a healthcare facilities branch.
Role type
Senior branch manager (facilities services)
Builds
Facilities services for healthcare clients
Domain
Healthcare + Facilities Management
Deliverable
client delivery
Required skills
leadership, contract and SLA management, client relationship management, portfolio growth and retention, budget management, QMS and Health & Safety compliance, performance coaching and mentoring
Preferred skills
engineering studies background, strong healthcare industry experience
Responsibilities
Monitor and ensure branch service delivery per contract and SLAs, interact with clients to improve turnaround times and satisfaction, manage portfolio for growth and profitability, drive process improvements to meet SLA targets, ensure QMS and Health & Safety compliance, manage portfolio budget and financial controls, coach and mentor staff to close performance gaps