RI S&SD Central Support Engineer Europe
Core
Central technical escalation point and PACS Subject Matter Expert for complex incidents in Radiology Informatics across Europe.
Role type
Senior IC Support Engineer (Healthcare IT)
Builds
Operational continuity and service restoration for PACS solutions
Domain
Healthcare IT / Radiology Informatics
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
PACS solutions expertise, Radiology Informatics workflows, DICOM, HL7, IHE standards, Windows Server, SQL, Oracle Database, incident management, problem management, root cause analysis, technical investigation
Preferred skills
PowerShell scripting, Python scripting
Responsibilities
Provide expert troubleshooting and ownership of escalated PACS incidents, lead technical investigations and root cause analyses, support Major Incident and Technical Crisis Management, analyze applications and infrastructure components, create technical incident reports, participate in 24/7 on-call support
Seniority
Senior, hands-on IC