Branch Manager Healthcare
Core
Leading a branch in the facilities services industry to ensure service delivery, client engagement, and portfolio performance within the healthcare sector.
Role type
Senior IC branch manager (facilities services)
Builds
Service delivery for healthcare clients
Domain
Facilities services / Healthcare
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Leadership, client engagement, portfolio management, SLA monitoring, QMS compliance, Health & Safety compliance, budget management, staff coaching
Preferred skills
Healthcare industry experience, Engineering Studies background
Technologies
QMS, SLA frameworks
Responsibilities
Monitor and ensure branch service delivery per contract and SLAs; Proactively interact with clients to improve turnaround times and satisfaction; Manage portfolio for growth, retention, and profitability; Drive opportunities to enhance service offerings; Implement process improvements for SLA compliance; Ensure QMS and Health & Safety compliance; Manage portfolio budget and financial controls; Coach and mentor staff to address performance gaps.