Product Manager
Core
Manage the product lifecycle, cost structure, roadmap, and commercial model for Singtel's Managed Services portfolio, specifically SD-WAN and SSE solutions.
Role type
Senior Product Manager (Managed Services & SD-WAN)
Builds
SD-WAN and SSE solutions, AI-enabled service operations, and automated business processes
Domain
Telecommunications, Managed Services, SD-WAN, AI-Ops
Deliverable
product features
Required skills
Product lifecycle management, cost structure analysis, roadmap planning, product positioning, commercial modeling, P&L management, AI integration strategy, automation strategy, process documentation, vendor management, sales enablement, RFP/RFQ support, contract management
Preferred skills
Experience with CPE, cloud-based services, customized managed services, familiarity with SD-WAN/router/SSE brands (Fortinet, Cisco, Silverpeak, Versa, Cato, Palo Alto, Z-Scaler), interest in digitalization and AI-Ops, strong numerical and analytical skills
Technologies
SD-WAN, SSE, AI-Ops, OSS, BSS, CPE, Cloud services
Responsibilities
Manage product lifecycle and commercial model for SD-WAN/SSE portfolio; Strengthen competitiveness via AI initiatives; Improve operational resilience through automation and AI-Ops; Develop product policies and streamline processes; Plan and develop new product features and pricing; Collaborate with stakeholders to integrate requirements into OSS/BSS systems; Work with vendors to optimize deployment and operations; Enable sales team to upsell services; Support sales in RFP/RFQ and deployment phases; Manage product terms and partner contracts
Seniority
Senior, hands-on IC
