Care Manager
Core
Own the day-to-day care experience for a group of elders by coordinating home visits, supporting field care professionals, and communicating with families.
Role type
Senior Care Manager
Builds
A portfolio of elder care services including home visits, clinic/lab appointments, and family communication.
Domain
Healthcare / Elderly Care / Home Services
Deliverable
physical/clinical work
Required skills
Care coordination, judgment and escalation, verbal and written communication, English fluency, Malayalam fluency, digital tool adoption
Preferred skills
Direct family experience, hospital/clinic/lab coordination
Responsibilities
Coordinate home visits between CareMates and families, act as trusted point of contact for NRI families, schedule and coach CareMates, review wellbeing check-ins and visit notes, ensure appointments and follow-ups happen, drive continuous improvement in care standards.