Business Analyst
Core
Lead process discovery and analysis for BotCity clients, mapping and optimizing workflows to uncover automation opportunities that drive efficiency and scalability.
Role type
Business Analyst (Process Discovery & Optimization)
Builds
Process documentation, functional specifications, and automation implementation guides for enterprise clients.
Domain
Enterprise Automation / SaaS / Process Improvement
Deliverable
product features
Required skills
Process mapping, requirements gathering, stakeholder management, functional specification writing, workflow optimization, data-driven analysis
Preferred skills
Digital transformation support, agile methodologies, early-stage startup experience
Technologies
MS Office/Excel, Google Suite, Notion
Responsibilities
Lead discovery sessions and workshops to gather and validate business requirements; Map current and future processes to identify bottlenecks; Develop detailed functional specifications and user stories; Serve as liaison between client stakeholders and technical teams; Monitor process performance metrics and post-implementation results; Support change management activities including training and handover guides.
Seniority
Mid-level, hands-on IC