Program Manager, Middle Mile, ATS - Amazon Transportation Services
Core
Build a world-class logistics operation for outbound and returns, monitoring end-to-end network performance, identifying defects, and driving corrective actions to improve service levels and reduce costs.
Role type
Senior Program Manager, Logistics Operations
Builds
Outbound and returns logistics network performance and operational efficiency
Domain
Logistics / Supply Chain
Deliverable
dashboards & analysis
Required skills
Data analysis, Root cause analysis, Cross-functional leadership, Business case development, Demand forecasting, Strategic reporting
Preferred skills
SQL, Excel, Process improvement, Stakeholder management
Technologies
SQL, Excel
Responsibilities
Monitor and analyze end-to-end outbound and returns performance metrics to detect defects and drive corrective actions; Pull and synthesize data from multiple sources to generate operational insights and build metrics; Lead cross-functional initiatives to address structural gaps in outbound flow and returns processing; Identify and size improvement opportunities across the network and build business cases; Support demand forecasting and peak season planning; Prepare and present performance updates and strategic documents for leadership reviews.
