Case Manager - Gravitas Recruitment Group
Core
Coordinate and oversee end-to-end case management, acting as a key point of contact for clients and internal stakeholders to ensure timely, compliant, and high-quality outcomes.
Role type
Case Manager
Builds
Structured case plans with clear goals and timelines
Domain
Social services / Healthcare / Legal support
Deliverable
client delivery
Required skills
risk assessment, safeguarding, confidentiality, consent, professional boundaries, case management systems, Microsoft Office, data entry, prioritization, independent work
Preferred skills
background screening compliance
Responsibilities
Manage caseload from intake to closure, conduct needs assessments, liaise with internal teams and external partners, maintain comprehensive case notes and reporting, monitor progress against outcomes, ensure compliance with legislation and ethical practice, communicate clearly with clients, contribute to service improvement through feedback and trend analysis.