Business Performance Analyst
Core
Produce regular data-driven reports, trend analysis, and dashboards to monitor the Personal Injury Commission's performance and drive continuous improvement.
Role type
Business Performance Analyst (Data Analytics & Reporting)
Builds
Performance reports, trend analysis charts/graphs, and reporting dashboards for the Commission and business units.
Domain
Public Sector / Government / Personal Injury Dispute Resolution
Deliverable
dashboards & analysis
Required skills
Tableau, data analysis, case management systems, KPI monitoring, data quality assessment, stakeholder consultation
Responsibilities
Analyse and interpret performance data to identify trends and emerging issues; Monitor and prepare trend analysis, charts, graphs, and reports; Develop and maintain reporting/dashboards; Monitor operational and key performance indicators (KPIs); Analyse datasets to identify data quality issues; Provide plain language advice on technical data to non-technical audiences; Undertake projects and business initiatives in consultation with stakeholders.
Seniority
Mid-level, hands-on IC
