Graduate Engineer
Core
Manage day-to-day operations, IT system administration, and maintenance for mission-critical public safety systems and managed services projects.
Role type
Graduate Engineer (IT Operations & Systems Administration)
Builds
Mission-critical applications and systems for public safety, including virtualized on-prem solutions and cloud environments.
Domain
Public Safety / Critical Infrastructure / IT Operations
Required skills
IT infrastructure knowledge, virtualization, cloud technologies, network testing, troubleshooting, scripting interest, hardware configuration, procedure development, stakeholder communication
Preferred skills
Industry certifications (networking/cloud/security), RF systems understanding, automation of deployment models, interoperability support
Technologies
Azure, virtualization, network appliances, 3rd party applications/platforms
Responsibilities
Manage day-to-day operations and IT system administration; Provision and configure VMs for virtual infrastructure; Conduct network testing, integration, and troubleshooting; Develop and maintain procedures to measure service performance; Provide escalation support for NOCC staff and field engineers; Perform in-depth analysis and investigation of technical problems.
Seniority
Entry-level / Graduate Program