ServiceNow Developer_L3R6587W
Core
Develops, administers, and configures technical solutions on the ServiceNow ITSM platform for catalog design and business process implementation.
Role type
Senior ServiceNow Developer (ITSM)
Builds
Service Catalogs, ITSM workflows, and custom integrations
Domain
IT Service Management (ITSM)
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
ServiceNow configuration, JavaScript, HTML, CSS, Business Rules, Client Scripting, UI Policies, ACLs, Workflows, ITIL processes, Service Catalog development
Preferred skills
Third-party integrations, MID Server configuration, CMDB/Asset Management, Application lifecycle management
Technologies
ServiceNow, JavaScript, HTML, CSS, Ajax
Responsibilities
Develop and administer technical solutions on the ServiceNow platform; Analyze differences between configuration and customization; Apply innovative technology to business processes; Consult with Process Leaders to develop solutions; Troubleshoot issues and provide status reports; Advise on risks and impacts on business/ITIL processes; Communicate technical solutions to technical and non-technical audiences
Seniority
Senior, hands-on IC
