Customer Service Representative
Core
Process quotes, sales orders, service requests, and job scheduling for high-volume residential builders while delivering exceptional customer service.
Role type
Customer Service Representative
Builds
Sales orders, service schedules, and customer communication
Domain
Building products / Windows & Doors manufacturing
Required skills
Quote processing, order management, job scheduling, customer relationship management, issue resolution, documentation, time management
Preferred skills
Windows/doors product knowledge, SAP, Microsoft Office (Outlook, Word, Excel), construction industry experience
Responsibilities
Process customer quotes and sales orders, respond to enquiries, coordinate job scheduling, resolve customer queries, maintain accurate records, collaborate with internal teams
Seniority
Individual Contributor