Product Expert - Link Key People
Core
Bridge between software development, internal stakeholders, and customers to advocate for needs, educate the market, and influence the product roadmap.
Role type
Product Expert (Life Sciences SaaS)
Builds
Enterprise-grade SaaS platforms for life sciences companies
Domain
Life Sciences / SaaS
Deliverable
product features
Required skills
SaaS platform administration, customer feedback synthesis, product roadmap collaboration, industry domain knowledge, technical product mastery
Preferred skills
Experience launching software features, leading customer workshops, managing user communities
Technologies
Veeva Vault, Salesforce
Responsibilities
Act as primary subject matter expert at industry events and webinars; Gather and prioritize product feedback from end-users and executives; Collaborate with Product Managers to translate business needs into technical requirements; Provide advanced product support and enablement to internal teams and clients
