DevOps Engineer
Core
Design, implement, and maintain infrastructure as code and CI/CD pipelines for cloud contact center software releases.
Role type
Senior DevOps Engineer (Cloud Infrastructure & Automation)
Builds
Scalable cloud infrastructure on AWS and GCP, automated deployment workflows, and voice infrastructure components.
Domain
Cloud Infrastructure, DevOps, Contact Center Software
Deliverable
production ML models | product features | infrastructure
Required skills
Ansible, Terraform, AWS, GCP, Unix/Linux CLI, Shell Scripting, CI/CD pipelines, REST APIs, Voice protocols (SIP, RTP), AI-assisted coding tools
Preferred skills
Experience in telecom, SaaS, or service provider environments
Technologies
Ansible, Terraform, AWS, GCP, GitLab CI/CD, Claude Code, GitHub Copilot
Responsibilities
Design and maintain infrastructure as code; Build and manage scalable cloud infrastructure; Develop and maintain CI/CD pipelines; Automate deployment and operational workflows; Monitor system performance and troubleshoot issues; Develop reusable automation modules; Integrate services via REST APIs; Support voice infrastructure components.
Seniority
Senior, hands-on IC