Senior Digital Business Analyst
Core
Bridging the gap between business and technology to shape digital services and improve customer experiences.
Role type
Senior Digital Business Analyst
Builds
Digital transformation initiatives and platform enhancements
Domain
Digital transformation / Web UX
Deliverable
product features
Required skills
defining UX requirements, mapping customer journeys, translating business requirements to user stories, understanding APIs and data flows, stakeholder management, workshop facilitation, challenging business problems, Agile delivery
Preferred skills
solutions-focused, adaptable, passion for digital technology
Technologies
Web UX UI Design
Responsibilities
Gather and refine requirements across business, product, and technology teams; Define UX requirements and map end-to-end user journeys; Translate business needs into clear technical specifications; Work across the full delivery lifecycle to support platform improvements; Collaborate with Product Owners, Solution Architects, Developers, Test teams, and key business stakeholders; Drive platform enhancements and improve customer experiences
