Partner Delivery Manager
Core
Oversee end-to-end execution of partner-led service delivery engagements, ensuring adherence to timelines, scope, and quality standards for Feedzai's risk management platform.
Role type
Senior Partner Delivery Manager
Builds
Partner-led service delivery engagements for global financial institutions and retailers
Domain
Financial risk management / SaaS
Deliverable
client delivery
Required skills
Project management, governance enforcement, risk management, SLA tracking, cross-functional collaboration, stakeholder management, process improvement, escalation management, quality assurance
Preferred skills
Experience with partner ecosystems, knowledge of financial services compliance, delivery enablement strategy
Technologies
Feedzai RiskOps platform
Responsibilities
Oversee end-to-end execution of partner-led projects, Review and approve partner-submitted project plans and documentation, Track Partner Portfolio delivery performance and SLA alignment, Facilitate communication between partners and internal teams, Conduct regular performance reviews and quality assurance checks, Manage partner escalations and ensure timely resolution
Seniority
Senior, hands-on IC