IT Datacenter & Cloud service Integration &
Core
Service Integration & Project Manager supporting product roll-out and IT product integration to secure adoption and decrease operational complexity for IT consumers.
Role type
Service Integration & Project Manager
Builds
IT product integration and seamless coordination between product groups and business teams
Domain
IT Service Management / Datacenter & Cloud
Deliverable
client delivery
Required skills
Program and project management, Agile methodology, Business impact analysis, Risk assessment, Multi-supplier integration coordination, Budget planning, Benefit realization
Preferred skills
IT management, Engineering, IT
Technologies
Datacenter, Cloud
Responsibilities
Understand IT Consumer and Customer objectives and business end-to-end flows; Develop strong relationships with business as operation liaison; Coordinate operational value delivery and integration between product groups; Facilitate issue diagnosis, crisis management, and risk mitigation; Map and monitor dependencies across Datacenter and Cloud initiatives; Participate in multi-supplier integration delivery reviews; Deliver project business cases with budget planning and benefit realization.