Business Development Representative - Sales
Core
Generating sales and service appointments for a Buick GMC dealership via phone, email, and website inquiries.
Role type
Business Development Representative (Sales)
Builds
Sales and service appointments for automotive customers
Domain
Automotive retail
Deliverable
product features
Required skills
phone script adherence, appointment scheduling, database management, customer follow-up, internet inquiry response, timekeeping
Preferred skills
customer service experience, business development experience, superior customer satisfaction delivery
Technologies
Dealership Management System, Microsoft Office
Responsibilities
Answer incoming calls and schedule appointments, log customer comments, confirm and reschedule appointments, follow up on appointment outcomes, respond to website inquiries, maintain customer database, notify departments of appointments
Seniority
Entry-level to Mid-level, individual contributor