Software Delivery Manager
Core
Ensure high performance of operations teams serving clients in the Growth Unit (GU), aligning with Business Managers on priorities and driving new demands.
Role type
Senior Software Delivery Manager
Builds
Technology service delivery for clients within the Growth Unit
Domain
Technology services, Digital Solutions, Strategy, Data, RPA
Deliverable
client delivery
Required skills
Software engineering delivery, Lean management, Azure DevOps, contract and financial planning, staffing plan management, incident recovery strategy, SLA and SoW management
Preferred skills
Experience in large technology consulting firms, regional or global project experience
Technologies
Azure DevOps
Responsibilities
Evaluate performance of Operations Managers and provide constant feedback; Align with Business Managers on Growth Unit priorities; Ensure action plans for annual goals and NPS are applied efficiently; Manage project onboarding and kickoff; Manage contracts and economic-financial planning; Apply Lean management and Azure DevOps methodologies; Lead tactical and executive committee cadences; Manage staffing plans for project quality and financial results; Ensure consistent quality delivery via standard methodologies.
Seniority
Senior, hands-on IC
