Intern bp
Hybrid · Mexico
Core
Supporting the delivery of an enhanced customer experience and driving innovation for Travel Centers of America (TA) within bp's Business and Technology Centre.
Role type
Intern, Business Process Operations
Builds
Customer service workflows and external vendor processes for a truck stop and travel center network
Domain
Energy / Transportation / Logistics
Deliverable
product features
Required skills
Excel, MS Office Suite, English (spoken and written)
Responsibilities
Receiving general customer requests via website, creating follow-up tickets, assigning tasks to appropriate personnel, updating spreadsheets regarding internal and IT platform issues, contacting vendors to collect and upload invoices into the system