Salesforce Application Expert
Core
Structuring, securing, and continuously improving the Salesforce ecosystem to streamline and automate sales and service processes.
Role type
Salesforce Application Expert (Technical Lead)
Builds
Sales Cloud and Service Cloud configurations, integrations, and automated process flows
Domain
Enterprise CRM / Cloud Computing
Deliverable
production ML models | product features | infrastructure
Required skills
Salesforce platform architecture, Sales Cloud configuration, Service Cloud configuration, technical leadership, system integration design, process flow documentation, Agile sprint planning, enterprise architecture alignment
Preferred skills
Hands-on development within Salesforce, cross-functional collaboration
Technologies
Salesforce, Sales Cloud, Service Cloud
Responsibilities
Provide technical leadership during refinements and sprint planning; make strategic platform decisions aligned with enterprise architecture; perform hands-on development and configuration; design and document technical choices and process flows; drive integrations and ensure data integrity; collaborate with cross-functional teams onsite 2–3 days per week
Seniority
Senior, hands-on IC with strategic decision-making
