Manager FSP 360
Core
Managing Clinical Research Associates (CRAs) for a Functional Service Provider (FSP) account across Germany and Austria to support drug development and commercialization.
Role type
Manager, Clinical Research Operations
Builds
Clinical trial execution services for life sciences customers
Domain
Life Sciences / Clinical Research
Deliverable
client delivery
Required skills
Team management, KPI delivery, compliance management, SOP adherence, resource planning, stakeholder communication, escalation management, training oversight, quality assurance
Preferred skills
None stated
Technologies
None stated
Responsibilities
Develop and foster collaborative relationships with customers; solicit feedback from customer points of contact; ensure delivery and compliance with KPIs; manage team headcount and resource needs; create job requisitions; manage customer issues via escalation channels; ensure adherence to SOPs and regulatory guidelines (ICH GCPs); oversee staff training and documentation; conduct oversight visits for Clinical Research
Seniority
Manager, hands-on IC
