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Business Development Representative

São Paulo, Estado de São Paulo💼 Full-time🗓 2026-06-10 → 2026-07-31

Are you passionate about the customer experience? Are you seeking a sales career that allows you to work with the world's fastest-growing mid-market and Fortune 500 leaders? Zendesk is hiring! Join the company that is defining the future: As a **** Gartner Magic Quadrant Leader, Zendesk doesn't just build software for better customer service—we are leading the global CX transformation. Our platform empowers millions of users around the world to interact more directly and openly with their customers. We are looking for professionals who want to impact Zendesk's transformational future and help shape the next era of customer engagement.

What we look for

People not afraid to take a risk! Individuals that are passionate about SaaS, Customer Service & high-tech

Self-starters with track records of success in their professional and personal or collegiate lives

Responsibilities

  • Generate new business opportunities to fuel the Zendesk AE pipeline.
  • Work closely with Account Executives to develop targeted lists, call strategies, and messaging to drive opportunities for new business
  • Conduct high level conversations with Senior Executives in target accounts
  • Research and build new and existing accounts (i.e. adding contacts, sending regular emails and qualifying opportunities into the Account Executive/Account Manager's pipeline)
  • Achieve or exceed monthly quotas of qualified opportunities

Requirements

  • Past experience in high-volume outbound sales prospecting
  • Ability to understand customer requirements and identify potential Zendesk solutions to fulfill requirements
  • Ability to multi-task, prioritize, and balance time effectively
  • Excellent written skills and naturally articulate
  • 2-4 Years of Sales Experience
  • Bachelor's degree
  • Shown success in meeting monthly targets
  • Strong communication skills both in Portuguese and English

Hybrid

In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager.

Equal Opportunity Employer

Zendesk is an equal opportunity employer, and we're proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, click here. Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled vete

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