Digital Business Analyst
Core
Gather citizen and business requirements through service journey mapping, build business cases, produce user stories and functional specifications, and construct prototypes to validate requirements and measure delivered value.
Role type
Digital Business Analyst (Product Strategy & Solution Design)
Builds
Digital transformation initiatives, whole-of-government solutions, and product roadmaps aligned with business strategy.
Domain
Public sector / Government / Digital Transformation
Deliverable
product features
Required skills
Service journey mapping, rapid prototyping, user story creation, functional specification writing, acceptance criteria definition, Agile and Waterfall methodologies, impact assessment, data analytics, workshop facilitation, cross-functional collaboration, Figma, Miro, JIRA, GitHub, GitLab, OutSystems, React, JavaScript, Python, Java, .NET/C#, CI/CD concepts, Sitefinity, SharePoint Online
Preferred skills
Business Analysis certification (CBAP), Scrum Master, Product Owner, coding and iteration during planning sessions
Technologies
Figma, Miro, JIRA, GitHub, GitLab, OutSystems, React, JavaScript, Python, Java, .NET/C#, Sitefinity, SharePoint Online
Responsibilities
Gather requirements through service journey mapping, build business cases using rapid prototyping, produce user stories and functional specifications, research and recommend AI tools, assess and apply development methodologies, oversee system readiness, conduct impact assessments, establish product vision and roadmap, translate strategies into actionable plans, facilitate workshops and sprint reviews
Seniority
Mid-Senior, hands-on IC