Medical/Healthcare Receptionist & Assistant Administration Manager
Core
Support day-to-day operations of a multidisciplinary healthcare clinic, lead the administration team, and manage patient flow and enquiries across two locations.
Role type
Senior Healthcare Administration Manager / Receptionist Lead
Builds
Clinic operations, patient scheduling, and administrative workflows for a multidisciplinary health center
Domain
Healthcare / Allied Health
Deliverable
Dashboards & analysis
Required skills
Medical/healthcare administration experience, leadership and supervisory experience, practice management software proficiency, problem-solving under pressure, rostering and workflow management, operational project management
Preferred skills
Cliniko experience, training and onboarding experience, General Manager liaison experience
Technologies
Cliniko, Practice Management Software
Responsibilities
Assist with day-to-day operations of both clinic locations, Support and lead the administration team, Liaise with practitioners regarding patient and scheduling matters, Provide exceptional customer service to patients, Assist with training and onboarding of administration staff, Manage patient enquiries and concerns
Seniority
Senior, hands-on IC with leadership responsibilities