Sre / Devops Engineer
Core
Build and maintain multi-service CRM platform infrastructure on AWS, ensuring reliability, observability, and rapid deployments across CRM, Platform, AI, Mobile, and Data teams.
Role type
Senior SRE / DevOps Engineer
Builds
Multi-service CRM platform, CI/CD pipelines, and internal developer tools
Domain
Cloud Infrastructure (AWS), Observability, Database Optimization
Deliverable
production ML models | infrastructure
Required skills
AWS services (EC2, RDS, Lambda, CloudWatch, IAM, VPC, S3), Infrastructure as Code (Terraform, CloudFormation, Ansible), CI/CD pipelines (Bitbucket Pipelines, Jenkins, GitHub Actions), Linux administration, scripting (Bash, Python), MySQL administration (replication, tuning, backup), observability tools (New Relic, Datadog, Prometheus/Grafana), containerization (Docker, Kubernetes, ECS), network fundamentals, incident management, AI-assisted development tools
Preferred skills
PHP application deployment (CakePHP), SaaS/multi-tenant architecture, security compliance frameworks (SOC 2), AWS cost optimization, Node.js/Python deployment, log aggregation (ELK Stack), legacy infrastructure modernization, distributed team collaboration
Technologies
AWS, Terraform, CloudFormation, Ansible, Bitbucket Pipelines, Jenkins, GitHub Actions, New Relic, CloudWatch, MySQL, Docker, Kubernetes, ECS, Prometheus, Grafana, ELK Stack, Bash, Python, CakePHP, Node.js
Responsibilities
Evolve CI/CD pipelines for rapid, safe, repeatable deployments; Build and maintain Infrastructure as Code for all AWS resources; Design and implement comprehensive monitoring, alerting, and observability systems using AI; Manage and optimize AWS infrastructure including EC2, RDS, Lambda, and CloudWatch; Establish and track SLOs and SLIs to measure platform reliability; Lead incident response processes including on-call procedures, runbooks, and post-incident reviews; Optimize database performance at scale including slow query identification and index optimization; Automate operational tasks to reduce toil; Reinforce security practices including network configuration, secret management, and access controls; Collaborate on capacity planning, performance testing, and architecture decisions; Build internal tools and documentation for self-serve infrastructure needs; Participate in security assessments and pentest remediation
Seniority
Senior, hands-on IC