Software Engineer

## Responsibilities - Own the technical stack end-to-end, from core services to user-facing dashboards. - Work hand-in-hand with the founders, design, and growth. - Design healthcare-grade systems that are fast, reliable, and secure. - Scale Vocca’s platform to millions of calls across thousands of medical practices. - Build the foundation for how engineering is done at Vocca, from architecture to tooling to culture. - Set the bar for quality, velocity, and impact. - Ship improvements in product or infrastructure within the first week. - Take ownership of a feature from spec to production (e.g. new scheduling flow, customer dashboard, or voice integration) within one month. - Propose a technical vision for how the platform should evolve (scalability, reliability, security). - Deliver improvements to developer tooling and observability within three months. - Collaborate with design to create a unified product experience across frontend and backend. - Lead the design and rollout of a modular architecture that supports multiple clients with custom rules within 6-12 months. - Put a new AI-powered voice agent into production for a clinic and ensure reliability at scale. - Establish Vocca’s engineering culture: code reviews, documentation, and technical decision-making principles. - Start shaping the future engineering team (mentorship, recruitment). ## Requirements - Strong background in backend systems, APIs, and modern frontend development. - T-shaped engineer: strong in backend (APIs, infra, data) with solid frontend fundamentals OR great UI eye, frontend expertise, and interest in backend. - Love full ownership: from architecture to deployment to monitoring. - Hold work to exceptionally high standards and care about reliability, not just speed. - Think simplicity is what makes software scale: ship fast, but always with maintainability in mind. - Curious about AI, voice, and healthcare, and want to apply skills to a meaningful problem. ## Nice to Have - Experience in early-stage startups or B2B SaaS. - Knowledge of cloud platforms, databases, and DevOps practices. - Strong opinions on architecture and scalability, but can also execute quickly. - Worked on real-time systems, agents, or healthcare products. ## Benefits - Entrepreneurial adventure with a supportive, high-energy, execution-focused team. - Product already live with delighted customers in a fast-growing market (healthcare automation, voice AI). - True scaling phase with everything still to build. - Real responsibilities from day one. - Hiring people, not roles. Everyone, no matter how underrepresented, should feel free to apply as it can only bring learnings or success. - If you identify yourself as a woman: Did you know that research shows women often apply only when meeting 100% of requirements? We'll be thrilled to receive your application!