Specialist Engineer Datacenter
Core
Specialist for datacenter infrastructure, handling customer tickets, incidents, changes, and acting as the technical point of contact for clients.
Role type
Specialist Engineer Datacenter
Builds
IT infrastructure services for large clients
Domain
IT Infrastructure / Datacenter Operations
Deliverable
client delivery
Required skills
Cisco CCNA/CCNP certification, Cisco UCS/Nexus/ACI knowledge, complex IT infrastructure experience, proactive problem solving, clear communication
Preferred skills
Experience in managed service provider (MSP) environments
Technologies
Cisco UCS, Nexus, ACI
Responsibilities
Distribute and resolve customer tickets (incidents, changes, service requests), provide technical advice and implement optimizations, collaborate with Project Engineers and Service Delivery Managers, maintain up-to-date knowledge of datacenter technologies
Seniority
Mid-level (3-5 years experience)