Director of Digital
Core
Leading digital products and platforms, including Grants Management, CRM, Museum and Cultural Property services, the digital workplace, and new AI-enabled capabilities.
Role type
Director of Digital
Builds
Grants Management, CRM, Museum and Cultural Property services, digital workplace, AI-enabled capabilities
Domain
Public sector / Cultural heritage
Deliverable
production ML models | product features | dashboards & analysis | infrastructure
Required skills
Strategy formulation, Governance, Stakeholder management, Team leadership, Budget management, Risk management, Service performance oversight, Legacy system modernization, Innovation sponsorship, Contract management
Preferred skills
AI and automation expertise, Data quality improvement, Digital transformation experience
Technologies
AI, automation tools, legacy systems, CRM platforms, Grants Management systems
Responsibilities
Set vision and strategy for digital products and platforms, Lead and govern delivery across services and transformation programmes, Ensure services meet standards for value for money, accessibility, security, and data protection, Own the digital product and platform portfolio, Set direction for product roadmaps and investment, Provide clear governance for design and change decisions, Be accountable for service performance, resilience and risk management, Lead major digital change including modernizing legacy systems, Sponsor innovation including AI and automation, Manage budgets and suppliers, Lead, coach and develop the team
