Coordinator
Core
Front Office Coordinator managing daily front desk operations, patient check-ins, appointments, and initial billing inquiries in a hospital setting.
Role type
Front Office Coordinator
Builds
Patient intake workflows, appointment schedules, and billing processes
Domain
Healthcare / Hospital Administration
Deliverable
client delivery
Required skills
Patient intake management, Appointment scheduling, Billing and insurance processing, EMR/EHR system proficiency, Department coordination, Inquiry and triage handling
Preferred skills
Hospital Management Systems (HMS) experience
Responsibilities
Greeting patients and verifying identification, Booking doctor consultations and diagnostic tests, Collecting co-pays and processing OPD billing, Communicating with doctors and nurses to minimize wait times, Handling incoming calls and directing emergency cases