Quality Assurance Lead
Core
Drive quality outcomes for KrisShop.com's eCommerce experiences by building a modern, risk-based QA practice combining automation, observability, and AI to increase coverage and speed while maintaining reliability.
Role type
Senior IC Quality Assurance Lead (eCommerce)
Builds
Automated testing suites, CI/CD quality gates, and risk-based test strategies for web and related services.
Domain
eCommerce, Software Quality Assurance
Deliverable
production ML models | product features | dashboards & analysis | infrastructure
Required skills
Test automation (UI and API), CI/CD integration, Risk-based testing, Non-functional testing (performance, reliability, accessibility), Incident triage and root-cause analysis, AI-assisted test design, Stakeholder communication
Preferred skills
Experience leading QA teams/streams, Experience with eCommerce critical flows (cart/checkout, payments, promotions), Observability tooling
Technologies
UI testing frameworks, API testing frameworks, CI/CD pipelines, Logs/Metrics/Traces tools, AI tools for test generation
Responsibilities
Own QA strategy and quality standards, Lead and mentor QA engineers, Build and scale automated testing, Establish regression and release gate checks, Define and track quality metrics, Drive testability improvements, Lead non-functional testing plans, Own incident-quality feedback loops
Seniority
Senior, hands-on IC with leadership responsibilities
