Product Support Specialist - Galicia
Core
Directly supports Stryker Joint Replacement products (including Mako robotic surgery) by servicing clinical customers in theatre environments, providing product training, and managing inventory.
Role type
Product Support Specialist (Medical Devices)
Builds
Clinical support for joint replacement procedures and robotic-assisted surgeries
Domain
Orthopedics / Medical Devices
Deliverable
client delivery
Required skills
Joint replacement surgical knowledge, Mako robotic system operation, theatre environment navigation, inventory management, training delivery, clinical product demonstration
Preferred skills
Biomedical engineering background, medical certification (CST, PT, CPT), regional strategy understanding
Technologies
Mako robotic arm, Stryker joint replacement implants and instruments
Responsibilities
Service existing and new customers within the theatre and clinical environment, provide support for MAKO robotic and manual joint replacement surgeries, train theatre and HCP staff on Stryker products, audit theatre stock and manage consignment inventory, conduct trials and evaluations of products, organize and conduct training workshops
Seniority
Mid-level, hands-on specialist