Senior DevOps / Platform Engineer, Voice AI @ Shelf
Core
Senior DevOps/Platform Engineer responsible for deploying, running, and supporting Voice AI (STT, TTS, STS) workloads in production, improving reliability, observability, and developer experience.
Role type
Senior hands-on IC DevOps/Platform Engineer
Builds
Voice AI product infrastructure, CI/CD pipelines, and operational tooling for STT/TTS/STS workloads
Domain
Generative AI / Voice AI / Cloud Infrastructure
Deliverable
production ML models | infrastructure
Required skills
AWS or Azure, Infrastructure as Code, CI/CD pipeline design, observability (logs, metrics, traces), incident response, security and access control, debugging cross-layer systems, automation, cost optimization
Preferred skills
STT/TTS/STS workload deployment experience, AI-native working style, improving developer experience (DX)
Technologies
AWS, Azure, GitHub Copilot, LLMs
Responsibilities
Improve deployment, reliability, and observability of Voice AI services; Build and maintain IaC, CI/CD flows, and environment setup; Strengthen observability with logs, metrics, traces, and alerts; Improve reliability through operational standards and incident handling; Work across application and infrastructure boundaries; Reduce toil through automation and documentation; Make trade-offs around cost, security, performance, and speed; Use AI tools to increase leverage and improve workflows
Seniority
Senior, hands-on IC
