Quality Automation Engineer

## Who We Are At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world's leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people-Kyndryls-that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive. ## The Role Kyndryl is on the lookout for a Quality Automation Engineer who is passionate about delivering top-notch cloud-based managed services to our clients. As a QA Software Engineer at Kyndryl, you will be at the forefront of ensuring that our software products meet the highest standards of quality, reliability, and performance. As a Senior QAE, you will play the role of a technical expert in one of our squads. Additionally, you will drive the quality strategy and automation within our team. ## Responsibilities - Own the end-to-end test strategy (functional + non-functional) for our products; defining quality gates and release criteria - Build and maintain test cases, test plans and automated test framework ensuring that they are up to date with requirements and policy changes - Integrate tests into GitLab CI/CD with fast feedback, parallelisation, flaky-test detection and actionable reports - Drive shift-left quality with developers, product managers and UX: pair on testability, code reviews for test coverage and test-first acceptance criteria - Establish test data and environments hygiene: seeding, masking, mocking - Run defect triage - Define and track quality metrics (failure rate, MTTR, e2e stability, escaped defects) to guide continuous improvement - Independently manage dependencies related to test environments - Partner with team leads to define the long-term quality roadmap - Assist in resolving production cases ## Requirements - Define test strategies, test specifications, test cases, and test plans based on design documentation, functional specifications, and high-level design documents - Work closely with other engineering squads/tribes to develop new features and products, and ensure that the implemented components are feature, integration, and system tested before being released to our customers - Responsible for automating test cases to build test suits for regression, scalability, and performance testing - Analyze, track, and verify defects during the software development lifecycle - Contribute to designing, developing, implementing, executing, and troubleshooting automated test tools, test frameworks, and test scripts for application and API testing - Be the go-to person for developing, executing, and maintaining automation tests for acceptance, functional, and ## Nice to Have ## Benefits Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive.