Administration Officer (Grade 1), Women's Clinics
Core
Deliver timely, accurate, and consumer-focused administrative and reception support to Women's Clinics, managing front-of-house operations and patient workflows.
Role type
Administrative Officer (Reception/Clerical)
Builds
Front-of-house operations for Women's Clinics
Domain
Healthcare / Clinical Administration
Deliverable
dashboards & analysis
Required skills
Consumer-focused customer service, patient registration and triage, appointment scheduling, data entry in patient management systems, privacy legislation compliance, Microsoft 365 proficiency, prioritization in fast-paced environments
Responsibilities
Welcome patients and visitors, register referrals and manage waitlists, maintain accurate patient records, respond to general enquiries, complete mandatory training and report incidents